Frequently Asked Questions
How much does shipping cost?
Shipping is free on all orders within the United States. No minimum spend, no surprises at checkout.
How long will my order take?
Orders are processed within 1-2 business days. Once shipped, delivery typically takes 6-12 business days. Every order includes tracking, and you can follow it anytime on our Order Tracking page.
What is your return policy?
You can return unused items in their original packaging within 30 days of delivery for a refund. We do not charge a restocking fee. If your item arrives damaged or defective, contact us within 7 days of delivery and we will arrange a full refund or replacement. Full details are in our Refund Policy.
How do I start a return?
Email us at contact@drapmode.com with your order number and the reason for the return, and our team will guide you through the process and provide the return address.
Which payment methods do you accept?
We accept all major credit and debit cards, plus express checkout options including PayPal, Amazon Pay, Google Pay, and Venmo.
How can I contact you?
Email us anytime at contact@drapmode.com or call +1 (406) 479-2315. You can also use the form on our Contact page.